Support
We’ve got you
Stuck, confused, or hit a snag? Here’s how to get help fast. Most questions are answered in our help docs — start there if you’re not sure where to go.
Community support
Join the Glimbo community to ask questions, get help, and share pulls. Usually the fastest way to reach us.
Open DiscordEmail us
Prefer email? Reach the support team directly. We aim to reply within a couple of business days.
[email protected]Report a bug
Found something broken? Email [email protected] and include:
- your Discord username and the server name;
- the command or action you ran;
- what you expected vs. what happened;
- a screenshot if you have one.
Billing issues
For charges, refunds, or subscription questions, email [email protected] from the email on your account, with the transaction ID and date.
See the Refund Policy and pricing first — many questions are answered there.
Data & privacy requests
To access, export, or delete your data — or change your likeness/lore consent — use the in-app controls or email [email protected].
Full details and your rights are in our Privacy Policy.